Solutions: 1. Make sure the extension is installed from the Chrome Web Store 2. Pin the extension: click the puzzle icon 🧩 in the toolbar and pin Reborn Assistant 3. Restart your browser 4. If the issue persists, uninstall then reinstall the extension from the Chrome Web Store
Connection issues
❌ "Connection failed" or "Invalid license"
Possible causes: • Poor internet connection • Google Cloud servers temporarily unavailable • Expired or revoked license
Solutions: 1. Check your internet connection 2. Log out and log back in with Google 3. Check your license status in your Stripe portal 4. Contact support if the issue persists
❌ The panel shows "FREE" but I have Premium
1. Log out of your Google account 2. Fully close the browser 3. Reopen and log back in 4. If the issue persists, make sure you're logged in with the correct Google account (the one used for the purchase)
Functionality issues
❌ Type 1/2 actions are not triggering
⚠️ IMPORTANT Type 1 and 2 actions are PREMIUM ONLY features. Only the automatic type 1 action (HP) is available in the free version.
If you have Premium: 1. Is the automation running? CTRL+A 2. Are the trigger toggles enabled? (green indicator «ON») 3. Are the configured keys correct?
❌ Sequences / macros / periodic macro / shortcuts are not working
⚠️ IMPORTANT Keyboard shortcuts, sequences, macros and periodic macro are PREMIUM ONLY features. In the free version, only the automatic type 1 action (HP) is available.
If you have Premium: 1. Verify that your Premium license is active (💎 icon in the panel) 2. Are the corresponding toggles enabled? 3. Check the configured intervals and delays
❌ The automation stops on its own
Possible causes: • Lost Google Cloud connection • DevTools detection • Page URL changed
Solutions: 1. Restart the automation with CTRL+A (Premium) or via the panel 2. Reload the relevant page 3. Check your internet connection 4. Do not open DevTools if you are on Premium
Optimization & Performance
💡 The extension uses too many resources
Recommendations: • Increase macro and sequence intervals (fewer actions = less CPU) • Disable systems you don't need • Close unnecessary tabs • Use an optimized browser (Brave, Edge are lighter than Chrome)
💡 How do I optimize the settings?
Recommended configuration: • Sequence interval: 5-25 minutes (depending on sequence duration) • Delay between keys: 1-2 seconds (avoids errors) • Macros: 10-30s intervals depending on use
General FAQ
❓ Can I use Reborn on multiple browsers?
Yes, but you must install the extension on each browser. Your Premium license works on all your devices as long as you log in with the same Google account (max 1 simultaneous connection).
❓ Is my data saved?
All your configurations (keys, macros, theme, language) are saved locally in the browser. They persist between sessions. However, if you uninstall the extension, you will lose this data.
❓ Can Reborn cause a ban?
Using automation tools may violate the Terms of Service of some platforms. You are solely responsible for how you use Reborn. Check the terms of use of the target service before using this tool.
❓ How do I cancel my Premium subscription?
You can cancel at any time from your Stripe management portal (link received by email after payment). Cancellation takes effect at the end of your current period. No cancellation fees.
❓ What happens to the Lifetime plan if the service closes?
The Lifetime plan guarantees access as long as the service is active. Once installed, the extension works locally; only license verification requires an internet connection.
Need more help?
📧 Support If your issue persists, contact support directly by email. Include in your message:
• A detailed description of the problem • The steps you have already tried • Screenshots if relevant • Your browser and operating system